Product designer for the people behind complex operations.
I design focused, dependable tools for people working across dense information, business rules, and disconnected systems. My process starts with understanding how the work really happens, then turning that understanding into workflows that can be tested, refined, and built.
Selected work
Three explorations of how better product structure can help people review cases, supervise autonomous work, and respond to operational signals with more confidence.
Confidential legal operations platform
Designing a focused workspace for document-heavy case review
Translating fragmented legal operations, legacy tools, and manual filing steps into a more focused case-management workflow for attorneys and operations teams.
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Nexus
Making autonomous work easier to supervise
Exploring how a developer-consultant can understand agent progress, locate the source of a failure, and intervene without reading long technical logs.
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Business Control Tower
Turning fragmented operational reporting into a traceable view
Leading discovery and early product design for a banking operations dashboard that brought signals from spreadsheets and disconnected tools into a clearer monitoring experience.
View case study
Capabilities
Understand the work behind the interface
I use interviews, workshops, journey maps, and workflow models to understand what people are trying to accomplish, where the process breaks down, and what the product needs to preserve.
Give complex workflows a clear structure
I design around decisions, states, and the information users need at each moment. The goal is not to remove necessary complexity, but to keep it from competing for attention all at once.
Learn through prototypes
I like putting a workflow in front of users, seeing where it works or fails, and adjusting it. Prototypes help me turn assumptions into questions a team can answer together.
About
I became a product designer because I like learning how people work. The problems that interest me most are not always obvious to the people experiencing them. They may be buried in a spreadsheet, a legacy process, an extra handoff, or a workaround that has become part of the job.
My role is to make those problems visible and give the team something concrete to improve. I translate research into journeys, workflows, interaction models, and prototypes, then use feedback to keep refining the experience. The part I enjoy most is watching someone use a design, learning where it supports them and where it gets in their way, and making it better.
My background spans industrial design, fabrication, UX research, and enterprise product design. Across those disciplines, the same principle has stayed constant: a product only works when it works for the person who has to use it.
Today, I focus on internal tools, financial operations, design systems, and AI-assisted workflows. I’m especially interested in products where good design can help someone make sense of dense information, stay oriented through a complicated process, or act with more confidence.
Interested in making complex work easier to manage?
I’m looking for product-design opportunities where I can work closely with users, product managers, and engineers on operational tools and complex product systems.